Information We Collect

We collect different types of information depending on how you use our services. Here's what that looks like in practice:

Information You Provide Directly

• Contact details when you reach out through our forms (name, email, phone number)
• Business information when you inquire about our SEO services for e-commerce
• Communication preferences and specific questions you ask us
• Feedback or testimonials you choose to share with us

Information Collected Automatically

When you visit sagionthink.com, our systems automatically gather technical data:

• IP address and general location (city-level, not precise coordinates)
• Browser type, device information, and operating system
• Pages you visit and how long you spend on them
• Referring website that led you to us
• Date and time of your visits

How We Use Your Information

We don't collect data just to have it sitting around. Everything we gather serves a specific purpose:

• Responding to your inquiries about our e-commerce SEO services
• Sending you information you've specifically requested
• Improving our website based on how people actually use it
• Analyzing which content helps potential clients make informed decisions
• Complying with legal requirements in South Korea and internationally
• Protecting our systems from security threats and fraudulent activity

Data Retention and Storage

We keep your information only as long as necessary. Here's our approach:

After these periods, we either delete the information or anonymize it so it can't be traced back to you. If you're an active client, we'll keep relevant data for the duration of our business relationship plus the periods listed above.

Your Rights Under South Korean Law

The Personal Information Protection Act gives you several rights. We respect these completely:

Access and Transparency

You can request to see what personal information we hold about you. We'll provide this within 10 days of your request.

Correction and Updates

If any information we have is wrong or outdated, let us know. We'll fix it promptly.

Deletion Requests

You can ask us to delete your personal information. We'll honor this unless we have a legal obligation to keep it (like tax records or business documentation required by South Korean law).

Withdrawal of Consent

If you previously agreed to receive communications or share certain information, you can change your mind anytime. Just send us an email.

Data Portability

You can request your data in a structured, commonly used format if you want to transfer it elsewhere.

Cookies and Tracking Technologies

Our website uses cookies to function properly and improve your experience. Some are essential, others help us understand how people use the site.

Essential Cookies

These keep the website working. They remember your preferences during your visit and enable basic functions. You can't opt out of these if you want to use our site.

Analytics Cookies

We use these to see which pages get visited most, how long people stay, and where visitors come from. This helps us create better content and improve navigation. These are optional, and you can disable them in your browser settings.

We don't use advertising cookies or tracking pixels from social media platforms.

Security Measures

Protecting your information isn't just a legal requirement for us. It's a professional responsibility we take seriously.

• All data transmission to and from our website uses SSL encryption
• Our servers are hosted with reputable providers who maintain strict security standards
• Access to personal information is restricted to authorized personnel only
• We regularly update our systems and software to patch security vulnerabilities
• Employee access is monitored and logged for accountability
• We conduct periodic security assessments to identify potential risks

Despite our best efforts, no online transmission is 100% secure. If we ever experience a data breach that affects your information, we'll notify you within 24 hours as required by South Korean law.

Third-Party Services

We work with select third parties who help us operate our business. These include:

Email Service Providers

We use email platforms to communicate with clients and prospects. These providers process your email address and name when you contact us. They're contractually bound to protect your data and can't use it for their own purposes.

Analytics Providers

To understand website traffic, we use analytics tools that process anonymized usage data. IP addresses are masked before processing.

Hosting Services

Our website and databases are hosted on secure servers. These providers have physical and technical safeguards in place.

All third parties we work with are carefully vetted and must meet our security standards. We have data processing agreements with each one that specify how they can handle information.

International Data Transfers

While we operate in South Korea, some of our service providers have servers in other countries. When your information is transferred internationally, we ensure:

• The receiving country has adequate data protection laws, or
• We have specific contractual safeguards in place, or
• The transfer falls under recognized legal frameworks for international data protection

You have the right to request information about international transfers of your data and the safeguards we've implemented.

Children's Privacy

Our services are designed for businesses and professionals. We don't knowingly collect information from anyone under 14 years old. If we discover we've accidentally collected such information, we'll delete it immediately.

Changes to This Policy

We review and update this privacy policy periodically. When we make significant changes, we'll update the date at the top and notify you if you're on our mailing list.

For minor clarifications or updates that don't affect your rights, we'll simply update the policy here. It's a good idea to check back occasionally.

Legal Basis for Processing

Under data protection laws, we need a valid reason to process your information. Here's what applies: